Refund policy
At Hobby-Hustle, our products are made to order just for you. Because each item is created specifically after you place your order, we generally do not accept returns or exchanges for changes of mind, incorrect size selections, or incorrect color selections.
Damaged, Defective, or Incorrect Items
If your Hobby-Hustle order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the item and the packaging, when applicable
If the issue is confirmed, we will work with you to provide a replacement or another appropriate resolution at no additional cost to you.
Incorrect Size or Color
Please carefully review our size charts and product details before placing your order. We do not accept returns or exchanges due to selecting the wrong size, color, or style.
If you are unsure about sizing, please contact us before placing your order and we'll be happy to help.
Lost or Damaged Packages
If your package is lost or arrives damaged during shipping, please contact us as soon as possible. We will review the issue and work with our fulfillment and shipping partners to determine the appropriate resolution.
Order Changes and Cancellations
Because our products are made to order, orders may enter production quickly. If you need to make a change or cancel an order, please contact us as soon as possible. We cannot guarantee that changes or cancellations can be made after an order has entered production.
Amazon Affiliate Purchases
Some products featured on Hobby-Hustle may be recommended through affiliate links to Amazon.
When you click an Amazon affiliate link and complete your purchase on Amazon, the purchase is made directly with Amazon, not with Hobby-Hustle.
Returns, refunds, exchanges, cancellations, shipping issues, and other customer service matters for Amazon purchases are handled directly by Amazon and are subject to Amazon's applicable return and refund policies.
Hobby-Hustle does not process or issue refunds for products purchased directly from Amazon.
Refunds
Approved refunds for eligible Hobby-Hustle purchases will be issued to the original payment method. Processing times may vary depending on your payment provider.
For Amazon purchases, any eligible refund will be processed by Amazon according to its applicable policies.
If you have a question about a Hobby-Hustle order or believe there is a problem with an item purchased from our store, please contact us and we'll be happy to help.
For products purchased through Amazon, please contact Amazon directly regarding returns, refunds, exchanges, or order-related issues.
By placing an order with Hobby-Hustle, you acknowledge that our products are made to order and agree to the terms of this Return & Refund Policy.